Financial Policy
Christakis Pediatrics, PA Financial Policy
We must have your correct insurance information on file at all times. If the office does not have the correct insurance information and the insurance company denies the claim, the policyholder is then responsible for all costs on that day.
As there are many insurance companies and innumerable different plans, it is the parents’ responsibility to know the provisions of your insurance plan. Please remember that the policyholder must abide by the contract that he/she has entered into with the insurance company. These provisions may include, but are not limited to:
—Use of a particular laboratory appointed by your insurance company
—Need for a referral to see a specialist
—Requirement of pre-authorization for a service
If a copay is required by your insurance, the payment is due at the time of service. If your insurance plan includes a deductible, the contracted fee will be payable by you. Accounts with outstanding balances greater than 90 days old will be considered to be in collection status. At that point, physicals and well baby checks will not be scheduled until the balance is paid, or a payment plan is arranged with our office.
We have a "credit card on file policy" to cover copays and balances. Your ability to dispute your insurance company’s charges will not be compromised using this process. Patients without insurance will need to make full payment on the day of the visit.
Please feel free to call the office with any questions about this policy and thank you for your cooperation.
Office Manager, Christakis Pediatrics, P.A.